New Time-Saving Facebook Tool : The Inbox

If you haven’t noticed yet, Facebook is rolling out a new feature called Inbox. The new tool aggregates all the comments, messages, and reviews from Facebook, Messenger, and Instagram to your Facebook business page dashboard. On your phone, the new feature is on the bottom of your screen.

The Inbox is being rolled out now, but many of you have probably noticed it already on your page. It will sit next to the notifications tab on your Facebook page (see red arrow below, laptop view). The comments, reviews, and messages will appear in a newsfeed-like scroll on the left (see green arrow below).

facebook inbox

The new feature will save you time by not having to scroll through all the posts on your page individually or read through your notifications as often. You will be able to tell, at a glance, if there are any comments or messages you need to attend to quickly.

I recommend giving the feature a try and see if it helps streamline your time on Facebook. I still check my notifications twice a day monitoring the likes, comments, and shares and making note of the influencers who participate often. But the new Inbox will become a good at-a-glance tool to periodically check on comments or messages, and then get back to work. The trick will be training yourself to just glance and then get back to work.

This is another helpful step in separating your personal social media time from your business social media time. Remember, this works for your page only and will not be available on your personal profile.

  • Chris Syme

    Good for you Lissa. You can actually curate Facebook content on your phone if you have the Facebook app. On your personal profile you click on the three lines on the lower right of the screen and your author page should be there there. The apps default to your profile but your business page is there as well. I have an iPhone and am not sure what it is on Android, but it should be the same. The only thing that doesn’t work is groups–you need a separate app for that–at least on my iPhone.

  • Lissa Johnston

    I’m trying so hard to kick the FB habit – on my personal profile, anyway. It’s truly a Vast Wasteland. I’m trying to limit social FB to those low energy times you mention in your book, and focus my FB efforts on my author page. I find if I limit my personal interactions to mobile only, it’s harder to get sucked in. For example, when there’s not much else I could be doing, like waiting in line. Plus, for my author page, I need a keyboard to curate and create content, so it’s a no-brainer to dedicate my keyboard FB time to the author page.

  • Chris Syme

    I agree. It should be a good time-saving tool if we get used to substituting it for scrolling through our page all the time.

  • Lissa Johnston

    Thx for the heads-up! I haven’t seen it yet, but I’m probably pretty far down on the rollout list. I’ve already been using your tip to use Notifications as a time management tool. This sounds like it will blend in beautifully with that strategy.