Episode 129 – How to Handle an Online Crisis

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In this second part of Crisis Management For Authors, Chris and Becca discuss response strategies to negative online events and when you should and should not weigh-in publicly. Part of our Summer Blast From the Past series.

Links & Show Notes:

-How to separate fact from fiction when determining your response.

-Why you need to remove your emotions from the picture before deciding on any action plan.

-How to know when you’re over your head and need help.

-How you can help a fellow author in a crisis without blasting on social media.

-More on the life of an online swam.

-Why weighing in on social media can make a crisis worse.

Links – Click ’em, they’re live

Link to listen to part one of the two-part series here

Check out Chris’ book Crisis Management For Authors

Check out Becca’s new videocast,The Quitcast, here